Spa Policies

Appointments and Cancellations

We value your business and appreciate your cooperation with our cancellation policies.

We request a 24-hour notice for single service and 72 hours notice for multiples services. All appointments must be reserved with a major credit card or valid gift certificate. Late cancellations will be charged for a service. 

Payments and Gratuities

We accept all major credit cards, personal checks and spa gift certificates. If you were happy with your service it is customary to provide a 15-20% gratuity  which can be made in cash or check only to your service provider. 

Loss or Damage

We are not responsible for any loss or damage to personal articles so please leave valuables at home. Day Spa by Zsuzsanna reserves the right to refuse service and to change services and prices without prior notification